Remote IT Support, Monitoring & Alerting

Routine Maintenance consumes a large portion of your IT budget be it in the form of money that you pay an outsider to come and fix problems or the time that your internal IT staff spends on fixing everyday computer problems.

Rarely is such maintenance done proactively resulting in more money and time to fix issues that should never have occurred.

Complete Managed Services from APEX NW Technology Solutions is a low cost service available at a fixed monthly cost, taking care of activities such as deploying patches, managing anti-virus updates, removing spyware, monitoring backups and other important routine activities that ensure high availability of computer systems.

In short Complete Managed Services is a proactive approach to managing your IT infrastructure which translates into lower costs, higher uptime and less headaches.

CMS is the ‘virtual IT department’ for the Small to Medium Business market.  This allows our engineers to remotely and securely monitor, maintain and manage desktops, laptops, servers, network devices and applications at your location over the internet.

Architecture
HOW IT WORKS:
The CMS Application has multiple components:
Agents are installed on every desktop and server that will be managed. The data center application handles all the analytical processing, alerting, reporting and controls the interaction with the agents. The Remote Administration Console provided engineers the ability to analyze and troubleshoot problems.

With Complete Managed Services you don’t have to worry that your desktops and remote laptops are protected from Viruses, Spyware or Trojans.  With the Advanced option even Windows updates are applied.  At the heart of your company, Windows server, CMS will provide the proactive data needed to keep your business ahead of potential problems or server outages.

When you sign up for any of the Complete Managed Services below you will receive discounts on Remote Support. Discounts are based on the number of Desktop and Server agents. Call us for a custom quote.

Service Packages

Desktop Care	Corporate Anti-Virus and Spyware software Daily verification/remediation of anti-virus updates Spyware/Trojan/Virus removal Disk space monitoring Asset reports Management of Microsoft Windows Updates	As low as $13.99 per month
Server Monitor	24x7x365 monitoring of servers and network devices Application specific alerts: Microsoft Exchange Microsoft SQL Active Directory Corporate Anti-Virus and Spyware software Corporate E-mail Anti-Virus software Verification of anti-virus updates Log management Backup verification Patch management Spyware/Trojan/Virus detection and removal	As low as $79.99 per month

Give us a call today to find out about special pricing on Complete Managed Services!

Call (206) 605-6987 or E-mail Sales@APEXNWTS.com